Frequently Asked Questions
- How do I book?
Either by calling us on 07968 109985 (Bristol) or 07779 579482 (Oxford), emailing us at [email protected] or using the form here. We will check availability and then send you a Booking Form and details of how to pay the deposit.
- Can I change package once I have booked?
Yes, you can change the package up to 48hrs before the date of your screening pending kit availability. Please note that if you have booked extras that you decide not to use on the day you will still be charged for them.
- How do I pay?
A £100 deposit via bank transfer or Paypal will be required to secure the booking. The hire charge is then payable on delivery (prior to set up). You can pay by cash, card or bank transfer but all funds must be cleared by the day of hire. Your deposit will be refunded after the party once we have checked all the equipment.
- What happens if i need to cancel?
Please see our cancellation policy included in our Terms & Conditions.
- Do you deliver and set up the equipment?
Yes we do, whether it be in your home or garden, a village hall or a hotel. Just let us know where we need to go.
- How far do you deliver?
We offer free delivery within 10 miles of Bristol or Charlbury nr Oxford but will travel further a field for an additional petrol charge. If you are outside Bristol or Oxford it's best to check with us first to see if we will travel to you and if not then you are welcome to collect the equipment from us and set it up yourself.
- Can I set up the equipment myself?
If you would rather set up the equipment yourself you are very welcome to. There are instructions here..
- Do you supply the films?
No we do not supply any films. This is the hirer's responsibility, whether it means buying a Blu-Ray/ DVD from the shop or purchasing a film from the Internet. We are always keen to advise on good films though so please do ask if you would like some recommendations.
- What is the difference between Blu-Ray and DVD?
We highly recommend purchasing your chosen film on Blu-Ray as the image quality will be much greater. Blu-Ray displays a full HD image of 1920x1080 pixels, DVDs are Standard Definition 720x576 pixels. A DVD image will be upscaled to play on an HD projector and lose quality in the process. DVD quality also varies from disc to disc, some films will look better than others, whereas Blu-Ray will always give you a consistent razor sharp image and high quality sound.
- Can I play digital files on the projector?
Yes you can plug a laptop into the projector. Let us know when you book if you want to play a digital file so we can bring the necessary cables to connect your laptop.
- Can you connect the projector to a Chromecast or other streaming device?
Yes, we can connect the projector to a Chromecast HDMI dongle. This will enable you to stream media over a wifi network from a smartphone, tablet or computer from apps such as Netflix, Amazon Prime, Now TV & BBC iPlayer. Please ensure that your Chromecast is already set up and linked to your wifi and that you have an account and app for the relevant streaming service.
Please let us know when we are setting up if you would like to connect to a streaming device as we will need to leave you additional cables for this.
- Can you connect the projector to a TV to screen sports events?
If you wish to screen a sports event we can connect directly to a TV box providing it has an HDMI output. Please note that the furthest we will be able to set the projector up from the TV box is 15 metres. If it is an event that is also streamed on the Internet and you have a fast wifi connection you may prefer to screen it from a laptop or Chromecast instead.
- Can I plug my games console into the projector?
Yes, providing your console has an HDMI output. Please let us know when we are setting up if you would like to plug a games console into the projector as we will need to leave you additional cables for this.
- Do you demonstrate how the equipment works?
Yes, once we have set up your equipment we will show you how it all works and how to turn it off once you have finished using the projector.
- Do you stay and project the film for us?
Our standard packages don't include a projectionist but for an additional fee a Portable Pictures representative can stay for the duration of the event and run the film for you. Please let us know when you book if this is something you require.
- What happens if I have a problem whilst showing a film?
Someone will always be at the end of the phone should you have any issues with the kit. If there is a problem with any of the equipment that we are unable to fix over the phone we will do our best to come and replace it.
- Do I need a license to screen a film?
If you wish to screen in a public space (a park or a beach etc.) or if you want to charge an admission fee to your audience then you will need to purchase a Single Title Screening License (STSL). The license costs vary depending on which film you are showing, who owns the rights, whether you are screening indoors or outside and how much your box office takings are. We are happy to source the license for you for an admin charge of £25.
Please note that we will charge our corporate rate for any screenings that are charging an admission fee.
- Are you insured?
Yes we are insured, we have public liability of up to one million pounds. However we do note in our terms and conditions that you should not smoke, drink or have any kind of fire (bbq etc.) next to the equipment and this is the hirers responsibility.
- How long does it take you to set up?
It takes us around an hour to set up but is dependent on access to the venue and what equipment is being used. If you are using the larger screen or gazebo it may take a bit longer.
- Does the projector work in daylight?
For outdoor screenings we recommend starting around sunset to ensure it is dark enough to get a crisp picture. If you want to screen outdoors before sunset (for a kids party etc.) then you will need to be out of direct sunlight and under the shade of a dark coloured gazebo or marquee. We can rent you a 3m x 3m gazebo for an additional £25.
If you are screening indoors before sunset you will need to minimize the ambient light by closing curtains/ blinds etc.
- What happens if it rains?
If you have booked an outdoor screening and heavy rain or strong wind is forecast we will speak to you on the morning of the screening to give you a chance to change to an indoor venue. If it is just light showers forecast we are happy for the screening to go ahead as long as you follow our instructions for keeping the kit dry.
Our big screens are OK to use in the rain and our gazebo is waterproof. The Projector and Blu-Ray/ DVD Player are housed in a flight case. If rain is forecast we will leave you some tarp to put over the top of the case and show you how to rainproof the speakers to allow you to continue screening during rain.
- How many people can I screen to?
Our equipment is suitable for screenings of up to around 150 people. It is up to you how many people you invite to your screening but we recommend keeping it under 150.
- How big are the portable screens?
We have Pull Up screens which are suitable if you intend to hold the screening in your house, a smaller party venue or under our 3m x 3m gazebo. Screen sizes available are 80" (177x100cm) and 100" (221x125cm).
We have larger portable screens suitable for outdoor screenings or large party venues. Screen sizes available are 120" (264x150cm) and 132" (293x164cm). Please note that including legs the overall height of the larger screens are 253cm (120") and 267cm (132").
- How much space do you need to set up?
We are happy to turn up and decide with you where the best position will be for the screen on the day but it is helpful if you have some idea first and clear some space if necessary.
The space required will be dependent on which size screen you are using. If you are using the smaller screens the projector will need to be between 3 and 5 metres from the screen. If you are using the larger screens the projector will need to be between 4 and 6 metres from the screen. The Projector and Blu-Ray/DVD player are housed in a flight case which is 64x53x72cm.
- Can we screen 3D films?
No, our projector is not 3D compatible.
- Can we back project?
Yes, but only if you are using one of our larger screens. To back project you will need at least 4-5 metres of space behind the screen.
- What kind of sound system do you supply?
We supply a 750w PA Sound System. We also have a 1000w Sound System that can be provided on request if you need extra volume for your screening. Both setups have additional inputs that can be used to connect to an mp3 device if you wish to play music through the speakers before & after the screening.
We also have a sub woofer than can be added to your package. This adds a low bass rumble track to the film and makes it sound just like the cinema.
- Can we screen a film somewhere that doesn't have a power supply?
No, we do not supply a generator so you will need to screen somewhere with access to a power supply. We do supply extension cables but if the screening is outdoors we recommend that the equipment is set up within 100 metres of a plug socket unless you are willing to supply your own generator.
- How much power do we need access to?
We will require access to at least 2 standard 13A sockets to power the kit. Here's the approximate wattage: Projector & Blu-Ray/ DVD Player = 250w, Speakers = 800w x2, Popcorn Machine = 700w, Hotdog Steamer = 1200w.
- Do you supply the popcorn?
We supply corn kernals to make popcorn for up to 25 guests. After this you can purchase more portions at £10 per 25 portions. Please note that we give you a sweet glaze that can be added directly to the pan with the corn kernals and if you would prefer salted popcorn you will need to provide your own salt and add it to the popcorn once it is cooked.
- Do you supply ingredients for the hot dog steamer?
No, we do not supply any hot dog ingredients. The hirer will need to supply their own sausages, hot dog rolls, ketchup and mustard etc.
- Do you show me how to use the popcorn machine and the hot dog steamer?
Yes, we will give you a lesson before we leave - and you can find popcorn machine instructions here…
- Can you provide us with any seating for our screening?
Yes. For an additional £25 we can give you 10 red folding chairs and 5 red blankets.
- How much space is required for the mini Drive-In?
Our mini Drive-In package is suitable for up to 6 cars parked in a semi circle formation with their noses facing the 132" screen. To book the mini Drive-In package you must either have enough space on your own private land or have permission to use a suitable venue. Before confirming a Drive-In booking we will require a photo of the space in order to assess suitability. A Single Title Screening Licence (STSL) will be required if the Drive-In venue is in a public space.
- How do I book?
Either by calling us on 07968 109985 (Bristol) or 07779 579482 (Oxford), emailing us at [email protected] or using the form here. We will check availability and then send you a Booking Form and details of how to pay the deposit.
- Can I change package once I have booked?
Yes, you can change the package up to 48hrs before the date of your screening pending kit availability. Please note that if you have booked extras that you decide not to use on the day you will still be charged for them.
- How do I pay?
A £100 deposit via bank transfer or Paypal will be required to secure the booking. The hire charge is then payable on delivery (prior to set up). You can pay by cash, card or bank transfer but all funds must be cleared by the day of hire. Your deposit will be refunded after the party once we have checked all the equipment.
- What happens if i need to cancel?
Please see our cancellation policy included in our Terms & Conditions.
- Do you deliver and set up the equipment?
Yes we do, whether it be in your home or garden, a village hall or a hotel. Just let us know where we need to go.
- How far do you deliver?
We offer free delivery within 10 miles of Bristol or Charlbury nr Oxford but will travel further a field for an additional petrol charge. If you are outside Bristol or Oxford it's best to check with us first to see if we will travel to you and if not then you are welcome to collect the equipment from us and set it up yourself.
- Can I set up the equipment myself?
If you would rather set up the equipment yourself you are very welcome to. There are instructions here..
- Do you supply the films?
No we do not supply any films. This is the hirer's responsibility, whether it means buying a Blu-Ray/ DVD from the shop or purchasing a film from the Internet. We are always keen to advise on good films though so please do ask if you would like some recommendations.
- What is the difference between Blu-Ray and DVD?
We highly recommend purchasing your chosen film on Blu-Ray as the image quality will be much greater. Blu-Ray displays a full HD image of 1920x1080 pixels, DVDs are Standard Definition 720x576 pixels. A DVD image will be upscaled to play on an HD projector and lose quality in the process. DVD quality also varies from disc to disc, some films will look better than others, whereas Blu-Ray will always give you a consistent razor sharp image and high quality sound.
- Can I play digital files on the projector?
Yes you can plug a laptop into the projector. Let us know when you book if you want to play a digital file so we can bring the necessary cables to connect your laptop.
- Can you connect the projector to a Chromecast or other streaming device?
Yes, we can connect the projector to a Chromecast HDMI dongle. This will enable you to stream media over a wifi network from a smartphone, tablet or computer from apps such as Netflix, Amazon Prime, Now TV & BBC iPlayer. Please ensure that your Chromecast is already set up and linked to your wifi and that you have an account and app for the relevant streaming service.
Please let us know when we are setting up if you would like to connect to a streaming device as we will need to leave you additional cables for this.
- Can you connect the projector to a TV to screen sports events?
If you wish to screen a sports event we can connect directly to a TV box providing it has an HDMI output. Please note that the furthest we will be able to set the projector up from the TV box is 15 metres. If it is an event that is also streamed on the Internet and you have a fast wifi connection you may prefer to screen it from a laptop or Chromecast instead.
- Can I plug my games console into the projector?
Yes, providing your console has an HDMI output. Please let us know when we are setting up if you would like to plug a games console into the projector as we will need to leave you additional cables for this.
- Do you demonstrate how the equipment works?
Yes, once we have set up your equipment we will show you how it all works and how to turn it off once you have finished using the projector.
- Do you stay and project the film for us?
Our standard packages don't include a projectionist but for an additional fee a Portable Pictures representative can stay for the duration of the event and run the film for you. Please let us know when you book if this is something you require.
- What happens if I have a problem whilst showing a film?
Someone will always be at the end of the phone should you have any issues with the kit. If there is a problem with any of the equipment that we are unable to fix over the phone we will do our best to come and replace it.
- Do I need a license to screen a film?
If you wish to screen in a public space (a park or a beach etc.) or if you want to charge an admission fee to your audience then you will need to purchase a Single Title Screening License (STSL). The license costs vary depending on which film you are showing, who owns the rights, whether you are screening indoors or outside and how much your box office takings are. We are happy to source the license for you for an admin charge of £25.
Please note that we will charge our corporate rate for any screenings that are charging an admission fee.
- Are you insured?
Yes we are insured, we have public liability of up to one million pounds. However we do note in our terms and conditions that you should not smoke, drink or have any kind of fire (bbq etc.) next to the equipment and this is the hirers responsibility.
- How long does it take you to set up?
It takes us around an hour to set up but is dependent on access to the venue and what equipment is being used. If you are using the larger screen or gazebo it may take a bit longer.
- Does the projector work in daylight?
For outdoor screenings we recommend starting around sunset to ensure it is dark enough to get a crisp picture. If you want to screen outdoors before sunset (for a kids party etc.) then you will need to be out of direct sunlight and under the shade of a dark coloured gazebo or marquee. We can rent you a 3m x 3m gazebo for an additional £25.
If you are screening indoors before sunset you will need to minimize the ambient light by closing curtains/ blinds etc.
- What happens if it rains?
If you have booked an outdoor screening and heavy rain or strong wind is forecast we will speak to you on the morning of the screening to give you a chance to change to an indoor venue. If it is just light showers forecast we are happy for the screening to go ahead as long as you follow our instructions for keeping the kit dry.
Our big screens are OK to use in the rain and our gazebo is waterproof. The Projector and Blu-Ray/ DVD Player are housed in a flight case. If rain is forecast we will leave you some tarp to put over the top of the case and show you how to rainproof the speakers to allow you to continue screening during rain.
- How many people can I screen to?
Our equipment is suitable for screenings of up to around 150 people. It is up to you how many people you invite to your screening but we recommend keeping it under 150.
- How big are the portable screens?
We have Pull Up screens which are suitable if you intend to hold the screening in your house, a smaller party venue or under our 3m x 3m gazebo. Screen sizes available are 80" (177x100cm) and 100" (221x125cm).
We have larger portable screens suitable for outdoor screenings or large party venues. Screen sizes available are 120" (264x150cm) and 132" (293x164cm). Please note that including legs the overall height of the larger screens are 253cm (120") and 267cm (132").
- How much space do you need to set up?
We are happy to turn up and decide with you where the best position will be for the screen on the day but it is helpful if you have some idea first and clear some space if necessary.
The space required will be dependent on which size screen you are using. If you are using the smaller screens the projector will need to be between 3 and 5 metres from the screen. If you are using the larger screens the projector will need to be between 4 and 6 metres from the screen. The Projector and Blu-Ray/DVD player are housed in a flight case which is 64x53x72cm.
- Can we screen 3D films?
No, our projector is not 3D compatible.
- Can we back project?
Yes, but only if you are using one of our larger screens. To back project you will need at least 4-5 metres of space behind the screen.
- What kind of sound system do you supply?
We supply a 750w PA Sound System. We also have a 1000w Sound System that can be provided on request if you need extra volume for your screening. Both setups have additional inputs that can be used to connect to an mp3 device if you wish to play music through the speakers before & after the screening.
We also have a sub woofer than can be added to your package. This adds a low bass rumble track to the film and makes it sound just like the cinema.
- Can we screen a film somewhere that doesn't have a power supply?
No, we do not supply a generator so you will need to screen somewhere with access to a power supply. We do supply extension cables but if the screening is outdoors we recommend that the equipment is set up within 100 metres of a plug socket unless you are willing to supply your own generator.
- How much power do we need access to?
We will require access to at least 2 standard 13A sockets to power the kit. Here's the approximate wattage: Projector & Blu-Ray/ DVD Player = 250w, Speakers = 800w x2, Popcorn Machine = 700w, Hotdog Steamer = 1200w.
- Do you supply the popcorn?
We supply corn kernals to make popcorn for up to 25 guests. After this you can purchase more portions at £10 per 25 portions. Please note that we give you a sweet glaze that can be added directly to the pan with the corn kernals and if you would prefer salted popcorn you will need to provide your own salt and add it to the popcorn once it is cooked.
- Do you supply ingredients for the hot dog steamer?
No, we do not supply any hot dog ingredients. The hirer will need to supply their own sausages, hot dog rolls, ketchup and mustard etc.
- Do you show me how to use the popcorn machine and the hot dog steamer?
Yes, we will give you a lesson before we leave - and you can find popcorn machine instructions here…
- Can you provide us with any seating for our screening?
Yes. For an additional £25 we can give you 10 red folding chairs and 5 red blankets.
- How much space is required for the mini Drive-In?
Our mini Drive-In package is suitable for up to 6 cars parked in a semi circle formation with their noses facing the 132" screen. To book the mini Drive-In package you must either have enough space on your own private land or have permission to use a suitable venue. Before confirming a Drive-In booking we will require a photo of the space in order to assess suitability. A Single Title Screening Licence (STSL) will be required if the Drive-In venue is in a public space.
| portable_pictures_termsconditions.pdf |
| portable_pictures_popcorninstructions.pdf |
| portable_pictures_setupinstructions.pdf |
| pp_privacy_policy.pdf |